Support Services

The most supportive educational community online.
There are many reasons why Quinnipiac University Online is known as a supportive community. Our knowledgeable faculty members, all of whom teach both on-campus and online, are the biggest part of the equation. In addition, we provide easy access to helpful tools and resources along with highly responsive administrative and technical support. With all of these factors combined, you have everything you need for a successful learning experience.

24/7 Technical Support

The QU Online technical support team is available in-house seven days a week to answer any questions you may have as an online student. Members of our support staff are also here to help with any challenges you may face during your coursework.

Our goal is to provide you with a user-friendly, supportive environment from the very beginning of your program to well after you've completed your studies. We even offer a Web-based orientation to help guide you before you begin classes.

Click here to access our Technology Support Site for helpful resources and guides to help you throughout your studies.

Financial Aid

Quinnipiac University does everything possible to educate and counsel students regarding financing and planning their education. We provide you with the resources you need to pursue your goals without significant financial disruption. All financial aid services provided by Quinnipiac are in line with federal, state and University policies. To find out more, or to explore the many financial avenues Quinnipiac offers to students, please visit QU Online's complete financial aid page or call the financial aid office directly.

Administrative Support

In addition to technical support, QU Online offers administrative support to help you navigate important issues. Our support staff will help you register for courses, answer any questions you have about financial aid, withdraw from a course or take a leave of absence, if necessary.

We can also assist you with navigating both on-campus and online resources and help you get in touch with an academic adviser, the bursar's office (for billing questions), the bookstore and the Learning Commons.

Academic Advising

One of the most important support services offered by Quinnipiac University Online is academic advising. Your adviser will assist you throughout your program with multiple academic issues and help keep you on track with your course selections. If you want to change courses, modify your program, look at different electives or change the pace of your learning experience in any way, your adviser is there to help. They can also handle a leave of absence or a program withdrawal if required.